Returns & Exchanges
At Orange Tree, we want you to love your home as much as we do, which is why we offer a 30-day return policy for most furniture and decor items. If your purchase doesn't perfectly fit your space, we are here to help facilitate a smooth return or exchange process.
Initiate Your Request
Log in to your account and navigate to your order history to select the items you wish to return and receive a Return Authorization number.
Pack with Care
Carefully repackage the items in their original boxes with all protective materials included to ensure they remain safe during transit.
Ship It Back
Affix the prepaid shipping label provided by our team to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing