Frequently Asked Questions
Everything you need to know about bringing Orange Tree home.
What materials are used in your furniture?
We specialize in sustainably sourced solid wood, including Teak, Acacia, and Mango wood, combined with premium upholstery and metal accents to ensure durability and style.
How long will it take to receive my order?
Most items are processed within 3-5 business days. Delivery typically takes 7-14 business days depending on your location and the size of the furniture piece.
Do you offer professional assembly services?
Yes, for larger furniture items, we provide professional white-glove delivery and on-site assembly to ensure your new piece is perfectly installed.
What is your return policy for home decor?
We offer a 15-day return policy for unused items in their original packaging. Please note that custom-made or bespoke furniture pieces are non-returnable.
How can I track my shipment?
Once your order is dispatched, you will receive an email and SMS with a tracking link to monitor your delivery status in real-time.
Do you provide a warranty on your products?
All our furniture comes with a 12-month warranty against manufacturing defects. This covers structural integrity and hardware functionality under normal domestic use.